Why We Can’t Hit Pause on Patient Engagement
/COVID-19 has caused many businesses to close, schools to be shut down and healthcare facilities to scale back operations. Another change has been the removal of patient voices from healthcare.
Read MoreYour Story. Your Voice. Be Heard.
Cynthia Lockrey shares her insights and experience as a patient advocate and her patient advocacy work. Blog posts include topics such as patient storytelling, working with healthcare professionals and advocating for children.
COVID-19 has caused many businesses to close, schools to be shut down and healthcare facilities to scale back operations. Another change has been the removal of patient voices from healthcare.
Read MoreFacts can be your superpower in advocating for yourself or a loved one. They help support your case or find common ground. Taking the time to get clear on the facts, instead of leading with emotions, can make the difference between having your voice heard and being ignored.
Read MoreWhile many healthcare organizations talk about patient engagement, few have found how to engage patients in a meaningful way. To go beyond token engagement, patients need to be equal partners at the table and given the support needed to be heard.
Read MoreTo get the support you need, let people see you as a person, going beyond the diagnosis. It’s about taking the time to make the personal connection so you don’t get a cookie cutter approach to treatment.
Read MoreBeing a patient volunteer can be rewarding, but it can also be extremely frustrating. Especially when you feel you are filling a token seat versus being an equal partner. It’s time to go beyond token patient engagement and look at patient volunteers as valued and equal partners in transforming healthcare.
Read MoreIt has taken me years to learn I’m an empath, and that my response to human interactions is completely normal. This new knowledge has helped me in my advocacy work. But I’ve also had to learn how not to take on the emotions of those I’m helping.
Read MoreThere are many times when we can share our patient advocacy skills to help others navigate a difficult journey. By listening, helping people formulate their thoughts and being there as a sounding board, it can be the difference between struggling and feeling supported.
Read MoreSPEAKING & WORKSHOPS
Cynthia Lockrey is a change maker + communications expert.
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